Ordering Goods

Goods are shipped by Post and delivered by your local Post Office (depending on your country) during working days only!

Delivery of packages on public holidays or weekends is NOT POSSIBLE!

Orders placed after 1 p.m. (CET) and during weekends are processed on the next working day!

 

Customers are most important for us, therefore we offer several purchasing methods in our eshop:

 

How do I proceed when creating an order?

Availability of a product is visible when you click on “Add to cart” button

  • To start with, you need to choose the right combination/size of the goods, if there is a drop down box. CAUTION! The system will add the smallest size of the ring into your cart by default. That is why you need to choose the correct size yourself.
  • Click on the icon Add to cart – and the product will automatically ‘fly’ into the cart.
  • If you wish to continue shopping, feel free to choose another product/size. Product you chose previously will stay in your cart.
  • When you are ready to finish your order, click on the “Buy it now” button. Contents of your cart will be displayed and you’ll be able to change the number of products or remove something from your cart. You will be able to see the total amount to pay for goods and transport.
  • Fill in the order form with the necessary data.
  • Re-check your details and the order, especially all the required fields.
  • If everything is correct, click on the “Continue to shipping” button
  • Choose shipping method and click on “Continue to payment” button
  • If the order was properly created, after a few seconds you will receive a notification email.
  • If you experienced any problems while creating your order, you can contact us by email. We are always happy to help.

 

The goods listed in an order become the subject of a contract. Sizes, colours and other specifications of goods provided on our websites, in catalogues, brochures and other media are from data provided by our manufacturers and suppliers. We commit ourselves to supply only goods in perfect condition and in accordance with the specifications and features typical of the given type of goods. The condition for successful online ordering is to fill in all required data requested by the order form. The order concurrently becomes a draft of purchase agreement. The purchase agreement comes to an existence by the actual delivery of the goods. In special cases, mainly those with higher sum, except the initial automatic confirmation of the order by email, the seller reserves the right to reconfirm the order by phone and to ask the purchaser to pay a deposit in advance. If during the time when the goods was ordered, there was a significant change in exchange rates, price change or change of the supplied goods from the supplier’s side, the seller reserves the right to modify or to withdraw from the contract with immediate effect based on the agreement with the purchaser. The same applies in the case when the manufacturer ceases to deliver the ordered product, a new version of the product is introduced on the market or the manufacturer significantly alters the price of the product.